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Buying tickets online

Posted: Wed Mar 23, 2022 6:27 pm
by Stowaway
Is it just me, or is our website a f*cking nightmare? After about five attempts on my iPhone I’ve finally got through and now when it comes to the select a stand option, nothing happens. Is it sold out?

Re: Buying tickets online

Posted: Wed Mar 23, 2022 6:56 pm
by tuffers#1
Stowaway wrote: Wed Mar 23, 2022 6:27 pm Is it just me, or is our website a f*cking nightmare? After about five attempts on my iPhone I’ve finally got through and now when it comes to the select a stand option, nothing happens. Is it sold out?
Football for a 5iver
East & North still had some available
This morning

Re: Buying tickets online

Posted: Wed Mar 23, 2022 6:59 pm
by Token
The website it utter turd. On an iPhone, download the Chrome app and get the tickets via that. Seems to work there.

Re: Buying tickets online

Posted: Wed Mar 23, 2022 9:14 pm
by BIGRON
I just phone the ticket office , usually get a prompt answer 🤔

Re: Buying tickets online

Posted: Wed Mar 23, 2022 11:32 pm
by Omygawd
BIGRON wrote: Wed Mar 23, 2022 9:14 pm I just phone the ticket office , usually get a prompt answer 🤔
This, the online ticket sales area is a shi”show.

Re: Buying tickets online

Posted: Wed Mar 23, 2022 11:54 pm
by Adz
Paging Mark Devlin

Re: Buying tickets online

Posted: Thu Mar 24, 2022 6:40 am
by Petrov788
have never ever had a problem with the site, I do it on a laptop in chrome. Can't imagine its very good on a mobile browser though, but I've never understood the criticism with the website. But won't sit here and deny people's lived experience ;)

Re: Buying tickets online

Posted: Thu Mar 24, 2022 7:05 am
by Rich Tea Wellin
to be able to see anything on the ticket site on a phone you have to rotate your phone to landscape.

Re: Buying tickets online

Posted: Thu Mar 24, 2022 7:55 am
by EliotNes
BIGRON wrote: Wed Mar 23, 2022 9:14 pm I just phone the ticket office , usually get a prompt answer 🤔
That's the way to do it. But in their defence, it's not the only website to be lousy at this, I have trouble with the AXS and Ticketmaster websites sometimes and that's all that they do, sell tickets :!: :!:

Re: Buying tickets online

Posted: Thu Mar 24, 2022 8:58 am
by Lifelongfan
This is one of the top priorities for the new CEO

Re: Buying tickets online

Posted: Thu Mar 24, 2022 1:13 pm
by Cheshunto
i normally Email Lindsay Martin the club and usually get a reply the same day
agreed that its one of the first tasks for Mark Devlin tackle ASAP

Re: Buying tickets online

Posted: Thu Mar 24, 2022 1:51 pm
by OyinbO
Our online UX is absolutely shocking, from ticketing through streaming and all points inbetween. The Club is in la-la land if it thinks it's anywhere near being able to increase its digital revenue.