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Audio stream

Posted: Sat Oct 03, 2020 3:30 pm
by WickfordO
Anybody having trouble with the audio version? I don't seem to have the option on the website.

Re: Audio stream

Posted: Sat Oct 03, 2020 3:31 pm
by i8ubutler
I can't find it anywhere on the site.

Re: Audio stream

Posted: Sat Oct 03, 2020 3:35 pm
by cinnamonuk1971
Me too... what a tinpot organization when it comes to technology!

Re: Audio stream

Posted: Sat Oct 03, 2020 3:44 pm
by RBMarshall
Audio link now up.

Re: Audio stream

Posted: Sat Oct 03, 2020 3:53 pm
by Allways Westside
yes put season ticket code in just keeps saying log in all the time,given up

Re: Audio stream

Posted: Sat Oct 03, 2020 4:02 pm
by Ronnie Hotdogs
Who do you contact when video link has stopped working? Ta

Re: Audio stream

Posted: Sat Oct 03, 2020 4:08 pm
by WickfordO
Ronnie Hotdogs wrote: Sat Oct 03, 2020 4:02 pm Who do you contact when video link has stopped working? Ta
ozonelive@streamamg.com

All working now.

Re: Audio stream

Posted: Sat Oct 03, 2020 4:09 pm
by i8ubutler
Got it now.
Still had to log out then log in again.

Re: Audio stream

Posted: Sat Oct 03, 2020 4:11 pm
by Beradogs
I have been blocked from watching the second half. Watched the first and now says I need a subscription despite paying. Who to contact ?

Re: Audio stream

Posted: Sat Oct 03, 2020 4:13 pm
by Thor
Allways Westside wrote: Sat Oct 03, 2020 3:53 pm yes put season ticket code in just keeps saying log in all the time,given up
you need to log in to the main site before you can access the match. If you've previously redeemed your code you will not need to enter it again. Just login and then go to the match centre and it will be ready to play for you.

Re: Audio stream

Posted: Sat Oct 03, 2020 4:14 pm
by Ronnie Hotdogs
Beradogs wrote: Sat Oct 03, 2020 4:11 pm I have been blocked from watching the second half. Watched the first and now says I need a subscription despite paying. Who to contact ?
Same here.

Audio link is working tho but didn’t pay for that.

Different season, same old poo poo.

Re: Audio stream

Posted: Sat Oct 03, 2020 4:18 pm
by Ronnie Hotdogs
Are you using Safari?

Re: Audio stream

Posted: Sat Oct 03, 2020 8:00 pm
by Cheshunto
My screen kept freezing and buffering and I had to keep restarting the picture time after time, very frustrating and not great today.
Not sure if it’s the streaming that’s at fault or Virgin who provide the broadband.

Re: Audio stream

Posted: Sun Oct 04, 2020 7:58 am
by Thor
Cheshunto wrote: Sat Oct 03, 2020 8:00 pm My screen kept freezing and buffering and I had to keep restarting the picture time after time, very frustrating and not great today.
Not sure if it’s the streaming that’s at fault or Virgin who provide the broadband.
I’d say it’s your broadband in your area as I’m with virgin and I had a perfect picture and sound for the whole game. Maybe there was / is an issue in your area?

Download Ookla Speedtest and see if the result meets what you are paying for, if it’s not then you might have a problem.

Re: Audio stream

Posted: Sun Oct 04, 2020 8:26 am
by Disoriented
Beradogs wrote: Sat Oct 03, 2020 4:11 pm I have been blocked from watching the second half. Watched the first and now says I need a subscription despite paying. Who to contact ?
Have you sent them abusive comments? That may be why they blocked you.

Re: Audio stream

Posted: Sun Oct 04, 2020 2:08 pm
by Ronnie Hotdogs
I was ‘kicked off’ during half time. When I tried to log back in it kept telling me I didn’t have the subscription. I was able to access the audio link during this time, though.

Then after maybe 10-15 minus, I could then view again.

I emailed the address posted above but still waiting to hear back. I did see on the FAQ pages that there was a cross traffic setting on Safari which could be causing that. I changed it and the problem resolved itself so it could have been that, or the timing may just have been coincidental, as I’ve seen others had the same issue.

Re: Audio stream

Posted: Mon Oct 05, 2020 8:44 pm
by KC & sunshine band
Norman Collier booked for the next gig

Re: Audio stream

Posted: Mon Oct 05, 2020 9:20 pm
by Smendrick Feaselberg
Does anyone else have an issue with the audio where as soon as you lock your phone screen or change browser window it kills the game audio? Has this problem for years with Chrome or Firefox for mobile and is really frustrating as means I can't listen to the game while out and about/walking/running