BA
Moderator: Long slender neck
- Dunners
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Re: BA
Most legacy airlines are in big trouble. Expect to see a few casualties, with the budget airlines emerging from this relatively better.
- Rich Tea Wellin
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- Dunners
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Re: BA
Why? They fly to some destinations that are not served by other airlines and, so long as you follow the rules, are cheap. If people don't want to fly with them then they don't have to.
- Disoriented
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Re: BA
Them too fella.
- Dunners
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Re: BA
What are these 'sharp practices'? Sure, you can get stung if you don't follow their rules, so I just follow their rules. The only people who seem to have an issue with this are those who don't pay attention and then throw a self-entitled strop.
I've flown with them dozens (if not more) times and never once had a problem. They operate a modern, well-maintained fleet of Boeing 737-800s, hold an impeccable safety record and can connect you to a number of destinations you'd otherwise be forced to pay much higher prices for. It just seems to be fashionable to knock them.
I've flown with them dozens (if not more) times and never once had a problem. They operate a modern, well-maintained fleet of Boeing 737-800s, hold an impeccable safety record and can connect you to a number of destinations you'd otherwise be forced to pay much higher prices for. It just seems to be fashionable to knock them.
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- Tiresome troll
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Re: BA
you've obviously not been stuck in a place by their sharp practices with a young family. When all other airlines have made every effort to get their punters home and Ryanair are looking for every excuse not to fly.
- Dunners
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Re: BA
Nope, and fair enough. But I've always set my expectations accordingly when deciding to use them.
- Rich Tea Wellin
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Re: BA
Ive only flew once with them, and i wasn't sure the plane had enough to get off the ground.
My issue has been the last few weeks and how they've dealt with a cancelled flight of mine. Even though Spain was in lockdown they waited until 2 days before i was due to flight to officially cancel which was the only way to get a refund. They did this because they obviously wanted to people to rebook at a later time (like we know when the f*** we will be able to fly again). I went through the refund procedure and the first form didnt work, then the second one didnt because of an apparent booking code mistake (it was correct) which I suspect was on purpose so most people would just give up and not bother getting a refund.
I then sat in a queue to talk to someone on a chat service from 7am until 11am and then spent 20 minutes arguing with the operator who was insistent that i rebook at a later date as they would waive the fee. Eventually got him to cancel but he couldn't send me a confirmation email, nor how long the refund would take. Had to go BACK onto the chat service yesterday as no refund after 10 working days and then was told it will take 28 working days to process which is frankly, a joke.
My issue has been the last few weeks and how they've dealt with a cancelled flight of mine. Even though Spain was in lockdown they waited until 2 days before i was due to flight to officially cancel which was the only way to get a refund. They did this because they obviously wanted to people to rebook at a later time (like we know when the f*** we will be able to fly again). I went through the refund procedure and the first form didnt work, then the second one didnt because of an apparent booking code mistake (it was correct) which I suspect was on purpose so most people would just give up and not bother getting a refund.
I then sat in a queue to talk to someone on a chat service from 7am until 11am and then spent 20 minutes arguing with the operator who was insistent that i rebook at a later date as they would waive the fee. Eventually got him to cancel but he couldn't send me a confirmation email, nor how long the refund would take. Had to go BACK onto the chat service yesterday as no refund after 10 working days and then was told it will take 28 working days to process which is frankly, a joke.
- Currywurst and Chips
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- Bored office worker
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Re: BA
Not too sure judging an airline during the past few weeks is representative to be honest, crazy times. And I have little doubt the first option is to offer rebooking rather than refund for all sorts of business who lack cash and are just trying to spread the pain. I dare say they are inundated with claims.
I have sympathy with peoples dislike of their operation. Only flown with them once and got aquatinted with the way they screw every penny they can out of customers. But the flights, planes and staff were all good. I would use them again but with the knowledge I now have to access the real costs.
But I separate the ownership and style of operation from the staff who, based on my limited experience, are decent people.
I have sympathy with peoples dislike of their operation. Only flown with them once and got aquatinted with the way they screw every penny they can out of customers. But the flights, planes and staff were all good. I would use them again but with the knowledge I now have to access the real costs.
But I separate the ownership and style of operation from the staff who, based on my limited experience, are decent people.
- Thor
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Re: BA
Ba are actually paying the staff 80% of their wages and not furlougjing them and claiming on the government scheme according to LBC business report which was on just before the government daily update.