Mail order fraud

[BIGRON]

Just received a bill for £139.99p from a company called Ambrose Wilson , they say i purchased a heated airer in November, i know nothing of this company and after ringing them they gave me a fraud line number to ring , after 25mins in a queue the phone cutt off ☹ I rang the enquiry line back and they say I have to keep ringing the fraud line , they also said they do not ring people back !!! what a load of bolox , don't see why I should keep paying to phone them .

[Omygawd]

Sorry to hear this BR but no doubt LuckySpen will be with you shortly.....

[LittleMate]

I can't see how you can owe this sum as e-retailers don't deliver unless paid, surely?

On the basis you "purchased" it then it must have been on a card that you own. I'd check your statements and also with your credit card company to see if £139.99 has come out of your account. If so, then raise a merchant complaint. Nothing makes retailers act more quickly than a retailer complaint.

[spen666]

Sorry to hear this BR but no doubt LuckySpen will be with you shortly.....

how many times do I have to say I am despite one poster's obsession with the idea, nothing to do with Lucky 7.

[greyhound]

Ron make sure you are not being connected to a premium number.

[Thor]

Was it a debit or credit card alledegly used? Whatever it was ring your issuer and tell then you dispute the sale then it's up to the retailer to prove otherwise. I'd also be looking to cancel that card and ask for a new one as that's obviously compromised.

[BIGRON]

It's an 0345 number that says it's a local rate , also the item has not been paid for , the statement says I have to make a minimum payment of 5.60 or the whole bill someone has obviously opened an account in my name.

[Ronnie Hotdogs]

Whilst waiting on Lucky's legal viewpoint, have you considered asking Mrs Ron if she knows anything about it?

[Article_50]

Phone Ambrose Wilson again, get the managers name and tell him that you're reporting this fraud to the police and his name will be on the Crime Number … his attitude will change.

[Howling Mad Murdock]

I'd be very careful who I ring especially if I knew nothing about it.

[BIGRON]

Phone Ambrose Wilson again, get the managers name and tell him that you're reporting this fraud to the police and his name will be on the Crime Number … his attitude will change.

Just rung again , they say i have to keep ringing the fraud line at my expense, they refuse to give me a name !! Fook em I ain't ringing any more .

[eagwgw]

Email them.

It's obviously a scam or somebody else has opened up an account - but where are the goods? Surely if someone would want to do that they would need to specify another address to actually get any value from it.

If the paperwork looks genuine, I'd go to Action Fraud or something like that to get a crime reference number, which then tells the Ambrose thing to stop harassing for payments. I presume if they are letting goods out on credit then if they keep up the behaviour you can go to the Financial Ombudsman service to complain.

[aylesburyos]

On their website under how to complain there is an email address. Email rather than phone

[Ronnie Hotdogs]

Are you sure Mrs Ron hasn't helped herself to a nice new wardrobe on you?

[BIGRON]

Just went on line and chatted to someone , they said the account was opened by someone using my name and address, they asked for the goods to be delivered elsewhere the person also gave a phone number that is not mine , they are looking into it so hopefully that's that , i will keep the invoice in case of comebacks

[Howling Mad Murdock]

Well done Ron looks like you did the right thing.I did actually look up their website earlier.

[Cheshunto]

Just went on line and chatted to someone , they said the account was opened by someone using my name and address, they asked for the goods to be delivered elsewhere the person also gave a phone number that is not mine , they are looking into it so hopefully that's that , i will keep the invoice in case of comebacks

Similar thing happened to my wife Ron, in that someone bought a mobile phone from Tesco in her name and knew her date of birth.
There’s so many of these scams these days, but just check that nothing has come from your credit card account.
Good Luck !!!

[Dunners]

This reminds me of another story about a Ron who was definitely the victim of a scam:

https://metro.co.uk/2014/04/11/virgin-m ... 95892/amp/

Yep, Ron Hayward is definitely the victim there.

[Lovejoy]

This reminds me of another story about a Ron who was definitely the victim of a scam:

https://metro.co.uk/2014/04/11/virgin-m ... 95892/amp/

Yep, Ron Hayward is definitely the victim there.

Looks to me like he was watching a few porno films behind the missus's back.

[Fanny]

Sorry to hear this BR but no doubt LuckySpen will be with you shortly.....

how many times do I have to say I am despite one poster's obsession with the idea, nothing to do with Lucky 7.

How many times do i have to say I have despite one posters obsession with the idea, never been banned from this board before