Season ticket renewal
Moderator: Long slender neck
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- MB Legend
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Season ticket renewal
Can't log in on line cos it's telling me wrong password , tried to change my password and it still won't let me log in , I take it I can go along to the ticket office tomorrow to sort it out
- Max Fowler
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Re: Season ticket renewal
You should be able to call/email the office and they'll sort your password for you.
- Max Fowler
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Re: Season ticket renewal
Aah sorry, just seen this is Ron - yes mate, just pop into the office and let them sort it for you.
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Re: Season ticket renewal
Site not working for me either. Click on 'Renew Now' and either nothing happens or it takes you back to the same page. Maybe I've been banned and they haven't told me?
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- Bored office worker
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Re: Season ticket renewal
Had problems with passwords last week. Phone wouldn’t give verification code. Was ok when I used a lappytop.
- Long slender neck
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Re: Season ticket renewal
Try clicking the little person icon in the top right, then a little menu pops out and click renew from there. That or update your gavin filter.Proposition Joe wrote: ↑Mon May 15, 2023 11:50 am Site not working for either. Click on 'Renew Now' and either nothing happens or it takes you back to the same page. Maybe I've been banned and they haven't told me?
- The Mindsweep
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Re: Season ticket renewal
Put this on a sticky as so many people keep coming on here asking the same question.Long slender neck wrote: ↑Mon May 15, 2023 12:00 pmTry clicking the little person icon in the top right, then a little menu pops out and click renew from there. That or update your gavin filter.Proposition Joe wrote: ↑Mon May 15, 2023 11:50 am Site not working for either. Click on 'Renew Now' and either nothing happens or it takes you back to the same page. Maybe I've been banned and they haven't told me?
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- Bored office worker
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Re: Season ticket renewal
Anyone know where the ticket exchange credits are - I thought they were to be used against the season ticket renewal?
- Long slender neck
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- Rich Tea Wellin
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Re: Season ticket renewal
They really don’t help themselves do they? Buying tickets and renewing season tickets has been a ball ache for at least a decade, if not longer. In terms of revenue, the process for buying or renewing a season ticket should have complete focus in order to make it something you can do, regardless of technical ability, in about 90 seconds
- Max Fowler
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Re: Season ticket renewal
Oh yeah, I forgot about them.
Presumably Devlin has filed them in the same place Macklin hid the Covid related season ticket refunds?
Bunch of absolute chancers
- Max Fowler
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Re: Season ticket renewal
To be fair, you don't become multi-millionaires by giving money away easily - we shouldn't be surprised.
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Re: Season ticket renewal
Had exactly the same problem - emailed Lindsey and she reset my password and then it worked OK. Weird as I was clearly logged in but got the same as you - hit renew now and it came back to the same place. Maybe if you reset your password yourself it might fix it.Orient Punxx wrote: ↑Mon May 15, 2023 11:56 am Had problems with passwords last week. Phone wouldn’t give verification code. Was ok when I used a lappytop.
Re: Season ticket renewal
I did reset my password and am still getting the same problem grrrrrr! it does seem to happen every year.
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Re: Season ticket renewal
Update: site now working, just seems a bit slow. But able to renew without any bother.
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Re: Season ticket renewal
Gave up trying to log in and Emailed the club and they sent me a form ( PDF ) which I printed, hand wrote, and posted the old fashioned way. We never seem to make it easy for fans
- The Mindsweep
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Re: Season ticket renewal
I found it easy, guess most people did as well because only a handful seem to be having issues. Not the clubs fault IMHO
Last edited by The Mindsweep on Tue May 16, 2023 2:11 pm, edited 1 time in total.
Re: Season ticket renewal
I had a problem so emailed Lucy at the club. Got reply with explanation as to what to do the next day. Got 5 renewals as easy as that. Club, especially Lucy, couldn't have been more helpful!!
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Re: Season ticket renewal
I think that without doubt the ticket office staff are extremely helpful, but it’s sometimes the IT side of things where fans seem to have problems with certain transactions.
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- Fresh Alias
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Re: Season ticket renewal
This is the way to do it.Thanks Vic when card arrives I will send you a rubber cheque